Last Updated: May 20, 2025
INTRODUCTION
iHome Group, Inc. (“iHome Realty,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ihomegroup.com/ and use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
INFORMATION WE COLLECT
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Identification Information: Date of birth, social security number (when required for financing pre-qualification)
- Property Information: Property details, purchase or selling history, preferences
- Financial Information: Income information, credit score range (for qualification purposes)
- Communication Preferences: Your opt-in selections and communication history
How We Collect Information
We collect information from you when you:
- Register on our website
- Fill out a form
- Subscribe to updates
- Request information about properties
- Use our home search tools
- Contact us via phone, email, or chat
- Sign up for notifications or alerts
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Provide, maintain, and improve our services
- Process and fulfill your requests for information
- Connect you with suitable properties and real estate agents
- Send you marketing and promotional communications (with your consent)
- Monitor and analyze usage trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
COMMUNICATION CONSENT AND PREFERENCES
Text Message Communications
When you provide your mobile phone number and consent to receive text messages:
- You explicitly agree to be contacted by text message by iHome Realty regarding real estate information, property alerts, and other services
- Message frequency varies depending on your activity and preferences
- Message and data rates may apply according to your wireless carrier plan
- You can opt out at any time by replying “STOP” to any text message you receive from us
- For support, you may reply “HELP” to any message or contact us at [email protected]
Our complete Privacy Policy provides full details about how we handle your personal information.
Email Communications
When you provide your email address:
- You agree to receive emails from iHome Realty containing property information, market updates, and relevant real estate services
- You can unsubscribe from our email communications at any time by clicking the “Unsubscribe” link at the bottom of any email we send
Communication Records
We maintain records of your communication preferences and consent, including:
- Date and time of consent
- Source of consent (specific form, checkbox, etc.)
- IP address at time of consent
- Full record of consent language shown at time of opt-in
DISCLOSURE OF YOUR INFORMATION
Data Protection Commitment: iHome Realty will not sell or share your personal information with third parties for promotional or marketing purposes. This protection applies to all users regardless of location.
We may share your personal information only in the following limited circumstances:
- Service Providers: Third parties that perform essential services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service, solely for the purpose of providing these services
- Business Partners: Mortgage brokers, title companies, or other service providers necessary to complete real estate transactions with your explicit consent, strictly for transaction-related purposes
- Legal Requirements: When required to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
DATA SECURITY
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please refer to our California Privacy Rights section on our website for more information.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
iHome Group, Inc. 425 E. Colorado St. Suite 565 Glendale, CA 91205 Email: info(at)ihomegroup(dotted)com Phone: (866)800-5885
YOUR CONSENT
By using our website and services, providing your information, and selecting any opt-in checkboxes, you consent to the collection and use of information in accordance with this Privacy Policy. For text message communications, your checking the box labeled “I agree to be contacted by text message from iHome Realty regarding real estate services. Msg/data rates may apply. Msg frequency varies. Reply STOP to unsubscribe. See our Privacy Policy for details.” constitutes your express written consent.